The Community Empowerment Network have commissioned Stoke on Trent based Wider Impact Consultancy to carry out an independent study of the voluntary sector in Stoke on Trent.

Responding to a market niche, the collaboration has developed an innovative new way of enabling customers and clients of agencies such as local authorities, youth services, training providers, multi-agency partnerships, social landlords and the private sector, to say what they really feel about the delivery of local services.